Frequently Asked Questions
Everything you need to know about shopping at FOUR Amsterdam
What is the standard delivery time for orders?
For orders within the Netherlands, we typically deliver within 1-2 business days. International shipping times vary by destination but generally take between 3-7 business days via our premium courier partners.
How can I return an item I purchased online?
You can return your items within 14 days of receipt. Products must be in their original condition, unworn, and with all designer tags attached. Please use our online return portal to generate your shipping label.
Are all products sold on FOUR Amsterdam authentic?
Yes, we guarantee the authenticity of every item we sell. FOUR Amsterdam is an authorized retailer for all the luxury brands featured in our collection, sourcing products directly from the fashion houses.
Which payment methods do you accept?
We accept a wide range of secure payment options including iDEAL, Credit Cards (Visa, MasterCard, American Express), PayPal, and Klarna for buy-now-pay-later convenience.
Do you offer international shipping?
Yes, we ship globally to most countries. Shipping costs and import duties are calculated at checkout based on your specific location and the value of the order.
Can I pick up my online order in your physical boutique?
Absolutely. You can select the 'In-store Pickup' option at checkout to collect your order from our boutique located at P.C. Hooftstraat, Amsterdam.